Let me start by saying... I probably enjoyed this interview more than they did. Imagine your favorite romantic comedy. Meeting with Audrey and Mark was like being in one- witnessing it all first hand. They laughed with each other, looked lovingly at one another and exchanged multiple kisses. You could and can tell right when you meet them that they have a deep love; for their business and their family, but especially for one another.
I started by asking Audrey about her business background.
"Well that's easy, I don't have one" she smiled, telling me that she had worked in dentistry for many years, growing in her field and eventually working as a EDDA (Expanded Duties Dental Assistant), aka. the right hand woman of the dentist for the Denver Nuggets. She took me by surprise right away.
Before we got any further into business talk, I wanted to know about herself and Mark. Audrey laughed "I'm a Mormon girl and I was the only one working at the Catholic Credit Union. We met in the drive-thru and I bought my wedding dress two days later." (What!?) Surprise #2. As she and I continued to talking about herself and Mark, I learned that the two of them dated for two years, saving up for a wedding, and have now been married for 25 years. They have two daughters who are currently in college and work for the shop part time.
I don't know about you all, but I have never owned a business in my life and wanted to know a little more about what it takes to make it. Turns out, I asked the right people...
Nandi: Tell me about your journey to Paciugo.
Mark: We were looking to own a coffee shop. We thought we'd be able to spend more time together- drinking our coffee and meeting people. We looked at several places... Paciugo was the right price and we thought, ice cream and coffee, okay.
Paciugo Belmar had been previously owned for several years before they came in. Since they took over in July of 2016, Mark and Audrey are up 40% gross sales from the last owner.
Nandi: What advice do you have for someone interested in owning a franchise?